Client Reviews
From local home sellers & buyers
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What Our Clients Think
Write a ReviewGayle Chapel was very helpful and knowledgable to work with. She made all the paperwork go smoothly. She let us see our new home multiple times during the process of making the decision to buy.
10/27/2024
Shane and his team provide the greatest home buying experience any first time home buyer could ask for. His dedication to communication and providing the most quality service possible was extremely appreciated. He truly went above and beyond to make us highly satisfied clients. Do not hesitate when calling Shane and his team.
10/18/2024
Gayle is one of the best professionals and comforting souls.
09/20/2024
Gayle is a true professional! Very detailed and prompt with everything.
07/16/2024
Working with Gayle and the Brookings Home Team was an awesome experience. We haven't moved in 28 years, so this was kind of a new experience for us. It was almost as if we just showed up and our house was sold. Gayle and the rest of the team did everything in the background and did everything they said they would do! They made it such an easy process. We can't thank this team enough!!
06/17/2024
Shane was great to work with! Always answered questions we had in a timely matter. Will definitely work with him again in the future!
05/17/2024
Shane Anderson was great to work with. He sat down with us and listened to our needs and concerns and gave us helpful advice. He seemed genuinely interested in helping us not just to benefit himself but to assist us with our needs. We were selling at a difficult time of year. With Christmas and New Year's quickly approaching Shane advised us to wait to list our condo until after the holidays which we felt was wise so we waited those two weeks to list it. However, we got hit with a blizzard during our open house held shortly after we listed our home. But Shane remained encouraging and optimistic and communicated well throughout. Once he had an offer in hand he worked diligently with us and the buyer to "seal the deal" once again understanding not only the timing commitment we had on our end but also the financial expectations. We no longer live in the area but if we still lived there and had a home to sell, we would consider asking Shane to assist us again.
03/31/2024
Shane went above and beyond helping us with our new home. We were purchasing from another state and Shane did a video walk through for us. He also did the same for closing. We truly appreciate hisgreat communication as well. Thank you Shane for helping us with our retirement home 😉
02/01/2024
Shane was an amazing help to us! He was available any time to answer questions, big or small! We’re so excited to get into our new home thanks to Shane with Century 21
01/05/2024
Our experience with Shane was exceptional. Moving to Brookings from out of state he was always available to answer questions and give his opinion on if a house was right for us. Highly recommend.
12/15/2023
Shane and his whole team were wonderful. They were really helpful as we navigated a move from out of state, were patient with us as we weighed our options of buy vs. rent, and were incredibly thoughtful throughout the process. Their team has thought of nearly everything, including perks that helped our moving process go smoothly and made us feel welcome in our new community. If you are thinking of buying or selling your home in the Brookings area, you would be well served by contacting Shane and the Home Team.
11/01/2023
Shane has been a great real estate partner in a demanding market. He is friendly, knows his stuff, and cares about the people he works with. I'll gladly send friends and family his way when relocating to his area.
10/27/2023
Shane was very helpful and had our best interests in mind every step of the way. The team made our home purchase easy and stress-free!
08/01/2023
We recently closed on our first home! Working with the Brookings Home Team was an excellent experience. Janean was our realtor, and she made this process go very smoothly. She reassured and supported us every step of the way! Janean is kind, caring, and wants the very best for her clients. If you're currently looking for a home in Brookings, get with an agent at the Brookings Home Team and ask for Janean! You'll be glad you did!
06/02/2023
I was pleasantly surprised and happy with the attention to detail and effort in getting me from looking to moving in. Homebuying can be both exciting and stressful, and Shane did a nice job start to finish.
05/22/2023
Shane and Janean were absolutely amazing and helpful, always made themselves available and communication was on point making the home buying experience a breeze.
04/01/2023
Gayle is an awesome real estate agent. She made made it super easy for me as a first time buyer to understand and purchase my new land.
03/01/2023
12/16/2022
We bought our home just over 2 years ago, with the amazing help of Gayle Chapel and the Brookings Home Team. Gayle worked tirelessly to find houses for us to look at, and was incredibly helpful in advising us and tracking down critical information for us. She made the process of making offers really smooth, and we were confident in her support of us through the whole process. We love the home she helped us find, and we can't recommend Gayle and the Team highly enough for anyone seeking the same!
12/16/2022
12/15/2022
I had a wonderful experience with the Brookings Home Team. I couldn't have asked for a better person to work with, when Rena was always looking out for my best interests when she hooked me up with a house for sale.
12/14/2022
10/20/2022
Shane has a fantastic record of professionalism, market knowledge and personality. There was no question that we would use him when it came time to sell our home! He did an excellent job and had our home sold in 24 hrs! We cannot say enough about how happy we were with Shane and our sales experience. If you are selling a home or looking for one, Shane is the man for the job, he will get it done!
09/25/2020
Shane showed me four houses on my first visit and three weeks later after looking at nearly every other house on the market, he sold me one of those first four. He listened to my wants, needs, and desires and came up with a wonderful fit.
03/18/2019
I would most definatelly recommend Shane to help you sell your home!! He helped us last year and was there for us when needed. He is knowledgable and got us what we wanted for our house!! It made our house selling experience efforless with his help!! I would call Shane in a heartbeat if I were to sell or buy a new home!!!
04/10/2017
Shane was great for my husband and I to work with as first time home buyers. He was knowledgeable and didn't pressure us into anything. We would highly recommend him!
04/07/2017
Shane was super easy to work with. He was super flexible with our schedules. He answered all of our questions. Highly recommend working with Shane!
10/24/2024
Janean was the best when we bought our home! Everything you could ask for in a realtor: knowledgeable - went above and beyond - encouraged us every step of the way!
10/08/2024
Loved the idea of the 'Home Team'. Our realtor was stranded in an airport through no fault of her own and her team was able to take over. The sale went off without a hitch!
08/20/2024
Excellent team with professionalism and knowledge.
07/15/2024
This is a tough market. Gayle was very helpful making appointments to see houses on the weekends. This was especially helpful because we were moving from out of state. She suggested a home that we didn't even know we wanted by reading between the lines on the initial search criteria that we provided.
06/04/2024
Shane and his team did a great job drawing visibility to our home and sold above our asking price. We highly recommend their services.
04/17/2024
Great people! Wonderful experience through the entire process
03/18/2024
I didn't want to sell my house but life.. It was listed Dec 5th and closed Jan 5th. Fast and easy. Thanks Shane
01/23/2024
We decided to use Shane as our realtor. He was amazing to work with. Because of the market, we looked at about 15 different houses. He went above and beyond to make sure we were getting the house we wanted.
12/28/2023
I have never seen anyone work harder than Shane to sell a home. Janeen is a sure bet as well. Both are highly knowldgeable, experienced and level headed throught the entire process. They are everything realtors should be to their clients during a sometimes up and down process that selling or buying a home can be. Be sure to give them a chance to help you with your real estate needs!
11/21/2023
Love everything about Janean and the entire Brookings Home Team. The team atmosphere, collaboration, cooperation & professionals in the industry are second to none. The passion that this team has for the Brookings and surrounding areas is inspiring!
10/31/2023
10/09/2023
07/17/2023
Shane did a great job selling my home. The sale went very smoothly. Shane was very professional and always kept me informed and explained everything to me. Thank You Shane!!
05/29/2023
I enjoyed working with Gail and Shane. I really appreciate all you did for us.
04/12/2023
03/29/2023
01/20/2023
I worked on a fundraiser with Shane and The Brookings Home Team for The Brookings Youth Mentoring Program. They were great to work with. Very professional and they all came to help pump fuel for customers.
12/16/2022
12/16/2022
Janean was wonderful to work with. She was patient and really listened to what we wanted. She worked hard for us and was willing to do multiple showings virtually (we lived in a different state) I would recommend her for sure!
12/14/2022
Great working with Shane and Gayle on the sale of our home. Appreciate all of the community events that this office holds for their customers!
12/14/2022
Shane helped me find the perfect home for me. If you are looking for a home in the Brookings area, check them out.
10/18/2022
They helped us buy our home, and helped us sell the home. Selling a home to me was most stressful but Shane and his colleges were very helpful and helped ease the stress. I would recommend and use their services if we were to come in need again!
04/02/2020
Shane approached me to sell my home when I was selling it myself. Shane is always the first to reach out, working or personal. Great person and makes you feel at ease.
03/18/2019
Shane did an excellent job in helping me decide which properties best fit my needs, based on what I was looking for. He was very knowledgeable of the properties in my price range in the area I was interested in. Shane was very quick to respond to my requests for looking at properties that I was interested in and helped with any question I had concerning those properties. He also helped when it cam time to make offers on properties that I was interested in and even counter offers on the eventual property that I did purchase.
04/07/2017
Shane rocks! Awesome to work with.
10/24/2024
Shane and his team go above and beyond in working with you for buying or selling.
10/02/2024
We really loved working with Janean and Shane at Brookings Home Team! It was all-around a wonderfully positive and smooth home-buying experience for our family!
08/18/2024
Shane was great to work with! Always very quick to reply about my viewing requests and discussed different options for putting in an offer based on the current market trends. He was very knowledgeable about the processes and was constantly keeping me updated.
06/30/2024
This company went above and beyond what I had expected. Professional every step of the way. We had to look through a few, but they found us our home and I couldn't be more grateful. And everything went super fast as we were on a time crunch and they made it possible.
05/19/2024
04/17/2024
Shane was great to work with. He listened to our needs, made himself available, and had creative ideas to help us close our sale. He treated us with respect and we would highly recommend him.
03/12/2024
Shane was great! Answered any questions we had and he was very apparent about everything.
01/05/2024
Shane was great to work with. Helped us through the whole process and multiple houses looked at. Can't recommend a better person or team to work with.
12/27/2023
We always appreciate how the home team involves the community and not just the people and family that buy and sell homes to. It's a great whole community feeling. That all are connected!
11/21/2023
Shane is just a gem of a Realtor and a person. He's extremely knowledgeable, professional and easy going. I further appreciate how involved he is in his community. He treats his clients right! Thank you, Shane.
10/27/2023
09/13/2023
The Brookings Home Team are FIVE STAR PLUS professionals. Gayle Chapel worked with us most directly giving timely advice, expert opinions. Gayle gave us confidence that she would treat potential buyers as we were being treated.
07/12/2023
It was great working with Gayle, guiding me through the process, promptly notifying me of new listings, alerting me to potential issues, insuring I'd be a satisfied customer.
05/24/2023
Janean is a joy to work with!
04/03/2023
I worked closely with Gayle and Shane. They were very courteous and professional. They took care of all the legalities with expertise and kindly educated me where I needed it. I am extremely happy with how smooth they made the whole process for me. Many thanks to the team.
03/29/2023
Shane and his team are wonderful to work with! They are professional, prompt, and very knowledgeable. I recommend them to anyone looking to buy or sell a home (we've worked with them on both). We also appreciate their involvement in the community - they are constantly supporting great causes!
12/21/2022
I have only worked professionally with Shane at Brookings Home Team. Extremely helpful and very informative on the housing market.
12/16/2022
12/15/2022
12/14/2022
The Brookings Home Team is outstanding. They communicate timelines and expectations quickly and professionally. Their kindness and friendliness is outstanding. Try them when you are thinking of buying or sell a property in our area.
11/28/2022
It was good to have Shane and his team working for us. Shane helped us through the whole process to make the move possible. Shane was also there after the sale to answer our questions. We highly recommend the Brookings Home Team.
08/04/2021
Shane was one of the kind people from Century 21 who helped us through the process of buying our home. Very genuine, helpful and answered any questions we had in a timely manner! Highly recommend
03/22/2019
Shane did a great job marketing our home. Very knowledgeable about the market, kept us informed throughout the selling process and a great all around experience. I would not hesitate to have Shane handle a sale or to represent us in a purchase of another property.
04/12/2017
Shane is very knowledgeable about real estate. He explained every step in the process of listing our home - we'd never done this before! He used every tool available to get our house out there - Facebook, virtual tours, price contests, Twitter, etc., besides the website and e-mail solicitation. He kept us in the loop with potential buyer responses after showings and we've got an open house scheduled for next week! I'm confident Shane will sell our house in our timeline - he's THE person to get the job done!!
04/07/2017
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